>IT Solutions & Computer Services

The following service matrix provides a simple to read, at a glance summary of the services and solutions that ITOPS has to offer. For more information on each offering simply place your mouse cursor over the

Should you be interested in a service/solution which is not listed please feel free to contact us to discuss your requirements and whether or not we can be of assistance.

For pricing information click on the icon.


ConsultancyWe will architect and design a solution with the client. The documentation for the system build and acceptance testing is approved in-house and by the client to ensure that it meets all the requirements.
Architect / Design Y Y Y Y Y
Testing Y Y Y Y Y
SalesIf you need software or hardware, new or used we can assist you or if requested provide it on your behalf. We have an on-line store available for direct purchases.
Procurement Y Y Y Y N/A
On-Line Store - - Y - -
Used Y - - - -
SysViewIf you need to document the configuration of a Sun Server or system quickly, then SysView is the tool for you.
Report Writer Y Y N Y Y
Data Collection Y N N N N/A
HardwareWe will complete the hardware installation of new or used systems to your requirements or in conjunction with build and test documents including servers, workstations, storage components and peripherals. We can relocate hardware from one site to another with customer acceptance testing upon completion. Hardware upgrades are also covered.
Install Y Y Y Y Y
Test Y Y Y Y Y
Relocate Y Y Y Y Y
SoftwareWe will complete a new software installation or upgrade to your configuration requirements or in conjunction with system build documentation for servers, workstations and storage. Your software configuration can be documented for system reference.
Install Y Y Y Y Y
Upgrade Y Y Y Y Y
Document Y N/A Y N/A N/A
Configuration Y Y Y Y N/A
SupportSupport can be provided for you systems either directly via a Support Contract and Support Desk or indirectly via Managed Services whereby a Technical Consultant can be provided on an ad-hoc or contract basis, from half a day upwards.
Managed Y Y N/A N/A Y
Contract Y N/A Y Y N/A
Telephone Y Y Y Y Y
On-Site Y Y Y Y Y
Web ServicesITOPS can purchase domain names for you, provide you with email and host you website for you. We also provide an automated remote back-up facility, which saves you having to back up critical data daily or weekly.
Hosting - - - - Y
Domain Names - - - - Y
Email - - - - Y
Remote Backup - - - - Y
OtherWe can provide consultancy services on High Availability and Grid Engine systems and applications. Backup and Recovery solutions can be designed, implemented and tested to your requirements and to suit your business needs. Network Infrastructure consultancy and advice is also available.
Grid Engine Y N/A Y N/A N/A
High Availability Y N/A N/A N/A N/A
Backup Y Y Y Y N/A
Network Y Y Y Y N/A